Joyce Briggs, NCCPSS

I am Joyce Briggs, born in South Carolina and have been in the Durham Area for the past 9 years. Moved here from Atlanta to be closer to my family. My journey to wellness has taken me down a long road of abuse, mental illness, low self-esteem, and apprehensiveness. I had a fairly normal childhood with love from my parents and grandparents. Sheltered and immature I married at 26 to a man who became abusive and a user of drugs and alcohol. When I experienced coming home to a "knock side of my head" is when I finally got the courage to leave him to get away from him and better myself. That is when I had enough; I had to get out of his house, this situation. I did not want to become a statistic, abused and dead. I was at rock bottom when I moved back home with Momma and Daddy. I talked to my pastor, my parents, my brothers and friends and they all had great and positive feedback. I had a good support system. It took me 5 years to get over the trauma of this relationship and I thought I learned my lesson. But no! I ran into him again and fell back in love. Married him again, crazy right. The same thing started happening again, but this time it ended differently. I told him to get out because this time it was my home. Today, I am free of him and with the grace of God, have a stronger self-esteem, a clear road to wellness and desire to help others who may have or are currently going through the same thing. Now that I am in love with myself, I don't see having this type of experience again. I hope that I can help others overcome their addiction to painful relationships with my words of encouragement. As a peer support specialist facilitator, I want to make your learning experiences eye-opening, I come with a lot of experience, resources, encouragement and support. 

Dorel Clayton, NCCPSS 

Dorel is a peer support professional with practical, life-changing experience, who works to assist individuals with chemical dependency, mental health disorders, and other stressors. Dorel has helped peers of all ethnic groups but has focused on African Americans. As a result of his real-world experience, Dorel has expertise that professional training cannot replicate. He has the mentality and ability to reach today’s youth, providing assistance with articulating recovery goals, learning and practicing new skills, helping with monitoring progress, assisting in treatment, modeling effective coping techniques, and implementing self-help strategies based on his own recovery experience. He also assists individuals with increasing self-advocacy to obtain necessary and effective services. Dorel spent 5 years working on a crisis unit and has been trained in health care counseling and peer support. He received certification as a facilitator, in addition to certifications in CPR, First Aid, and NCI, as well as being well-versed in WRAP® intervention. Dorel is certified in Peer Support by the State of North Carolina and currently serves as a peer support ambassador with V.O.I.C.E. Therapeutic Solutions of Raleigh. Dorel's experience, compassion, and commitment to recovery ensure his dedication to preparing quality professionals who desire to work in the field of peer support.

William Fletcher, NCCPSS 
My name is William Fletcher. I am from Nashville, TN. Born in 1971 an only child, my father was killed when I was only three and this affected tremendously. I had a fairly normal childhood with love and support from my mother and family. I moved to Raleigh NC when I was in the 8th grade. My mother remarried and that's how I ended up in Raleigh. I began to hang with the crowd that skipped school and smoked weed. My journey dealing with drugs took me away from my first love which was sports. I excelled in football and wanted to play professionally. My desire to hang with the wrong crowd was stronger than my desire to focus on what I really wanted to do. I continued to experiment with weed until I was introduced to cocaine and that became what I fell in "love" with more than anything. By this time I was transitioning into a full-blown addict. So I decided to join the military and get away from it all. I got married and had children. This worked for 4 years until I got out and then back to the old routine with mixing weed and cocaine together smoking "wooes". As time progressed I went back to the other side of smoking crack and then my entire life changed. Divorced and remarried with another child. I lost my family, my home, my God and myself. I was completely demoralized. Drugs took me further than I wanted to go and kept me longer than I wanted to be kept. I couldn't shake it. Until one day I got sick and tired of being sick and tired after numerous attempts to stop. I prayed and asked God to relieve me and take the taste from me to use drugs. Today I am free from the obsession and compulsion to use drugs and alcohol. My life has changed and I am in the unique position like many others to give back and contribute to the world I took so much from. I thank God for allowing me to be of service and leave a legacy of redemption. I also thank God for allowing me to have another opportunity to love and be loved by a beautiful lady, rebuilding relationships with my children, parents and friends. Today I am a good father, a good mate, a good son, a good friend and a respectable responsible member of society.


Elliot Palmer, NCCPSS 
Elliot is a dedicated professional in the field of peer support with the knowledge and skills necessary for supporting individuals who are struggling with substance use disorders and other mental health diagnoses. He is certified in peer support by the State of North Carolina and serves as a peer support training facilitator. Elliot is the founder and lead facilitator of A.N.S.W.E.R. (A New Start While Empowering Recovery) which provides W.R.A.P. (Wellness Recovery Action Plan) training. To date, he has trained hundreds of individuals in peer support and W.R.A.P. plan development, aiding in the promotion of wellness and education. His previous experience in office management highlights his leadership and expertise with interpersonal communication and organization, both required skills in peer support work. He has a commitment to helping others in their recovery efforts and has spent many years doing so, increasing his ability to assist individuals with acknowledging their strengths, identifying community resources, and implementing learned strategies to support health and wellness. He is also trained in housing assistance and other services necessary for assisting peers, in addition to being a motivational speaker, an entrepreneur, and a consultant. Elliot’s experience demonstrates his passion for service and capacity to deliver high-quality education that will prepare individuals for work as a peer support specialist. 


Meet the Facilitators

​​​Let NC-H.O.P.E. prepare you to become

a certified peer support specialist! 


  • Do you want to help people? 
  • Would you like a rewarding career? 
  • Can you inspire others with your life experiences? 
  • Do you need PSS training to apply for NCCPSS Certification?


Please note: In order to be certified by the state of North Carolina, you are also required to complete an additional 20-hrs of training in a related field. Learn more now.